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A.O. CONGRESUL NATIONAL AL UCRAINENILOR DIN MOLDOVA

1021620003421

MD87EC000000222427161587

The Help Center for Ukrainian Refugees

sector

Basic Needs, Protection

Advocacy

period

2022-2024

NONE

cost

808,868 USD

About

Established on February 27, 2022, the Help Center for Ukrainian Refugees at Drumul Viilor 38/1, Chișinău, was founded by the National Congress of Ukrainians of Moldova (NCUM) in direct response to the unfolding humanitarian crisis. The Centre offers vital services dedicated to restoring dignity and hope to those displaced by conflict.

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Driven by a mission of immediate care and long‑term resilience, the Centre provides:

Temporary shelter for newly arrived refugees
Nutritious meals served daily
Distribution of essential non‑food items, including hygiene kits, blankets, and clothing
Support for onward relocation, assisting individuals and families seeking accommodation or integration in Moldova or beyond

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Since opening, the Centre has supported up to 20,000 refugees, offering a lifeline during their most critical moments.

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This impactful initiative is a collaborative partnership led by NCUM, supported by Peace Winds Japan and Solidarity Fund PL, alongside 11 additional NGOs and community partners. Through this united effort, the Centre has achieved the distribution of nearly 5,000 food packages, responding to spikes in demand as formal refugee accommodations.

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This work ensured that essential supplies reach the most vulnerable—women, children, and the elderly—who often struggle to secure stable income and housing.

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Backed by international funding—including grants from Peace Winds Japan, Solidarity Fund PL, and other donors—the Centre exemplifies a humanitarian model based on compassion, collaboration, and continuity.

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KEy achievements

18,000+

#of refugees received assistance for transit to European Union countries

5,141

# of hot meals distributed to refugees

12,327

#of refugees received hygiene and food products

230

#of refugee children received support

#of policies and laws supported or amended to enhance refugee protection

Stories

Viktoriia Kozhukhar – From Refugee to Mentor

Viktoriia Kozhukhar is one of the thousands of Ukrainian refugees who found temporary shelter in Moldova. A former yoga and dance instructor from Odesa, she arrived in Chișinău with her daughter after walking 11 km to the border crossing. From the very first days at the Help Center for Ukrainian Refugees, organized by the National Congress of Ukrainians in Moldova, Viktoriia became a volunteer, helping women and children arriving from Ukraine. Victoriia worked to organize daily life, distribute NFIs, and provide support to those facing loss and uncertainty. Volunteering became not only a way for Viktoriia to contribute but also a source of strength and inspiration.With the support she received, she was able to regain her confidence and eventually open a yoga and dance studio in Chișinău, helping other refugees restore their emotional balance and return to a sense of normalcy. Viktoriia's experience highlights the critical role of community engagement and volunteer dedication in strengthening refugee support. Her contribution, alongside many other volunteers, enabled the Help Center to serve as more than just temporary shelter—transforming it into a place where refugees could access opportunities, regain stability, and begin rebuilding their lives with dignity and hope.

LINK

How does Moldova welcome Ukrainians?

How does Moldova welcome Ukrainians? How did Moldovans organize volunteer headquarters for IDPs on the first day of the war? How does the local government help with document recovery and social benefits? Why should one not apply for refugee status? What online services are available to help? Where should Ukrainians look for housing and work?

Refuge from behind the frontline: the story of Ukrainian Kirill

At a table next to a wall full of children's drawings from Ukraine, amid shelves of basic necessities, the team of volunteers and staff from the refugee center are organizing today's action plan. There is so much to do, coordinate and monitor. Many are young, many are from other countries, most - from Ukraine. Among them, young Kirill, a refugee who has put aside his own worries and become responsible for communication with international partners.

You don't believe in the war until the last moment.

Viktoria Kozhukhar, a woman from Odessa, like millions of Ukrainians, had to flee her native country because of the war. Her son and husband stayed in Odessa, while Victoria and her daughter made their way to Moldova

Director of the Refugee Assistance Center: Ukrainians in Moldova sleep with their passports under their pillows.

One of the refugee assistance centers was established by the National Congress of Ukrainians of Moldova in partnership with other charitable organizations.

On the first floor of a residential building at Drumul Viilor 38/1 in Chisinau, work seems to be boiling 24 hours a day.

Among toys, bags with clothes and an impressive supply of water, volunteers of the Center for Temporary Accommodation of Refugees from Ukraine coordinate assistance to women and children who managed to escape from the armed conflict zones. The establishment of the Center is an initiative of the Congress of Ukrainians of Moldova in cooperation with the Ukrainian Women's Community of the Republic of Moldova, supported by the PL Solidarity Fund in Moldova.

GAllery

RO

GAllery

TEAM

The NCUM Council ensures collegial decision-making and strategic leadership, as well as oversight and support for the organization's activities.

Administrator

Dmitri Lecartev

The National Congress of Ukrainians of Moldova is a nongovernmental, nonprofit civil society organisation that represents Moldova’s Ukrainian community, ensures their rights protection, and facilitates their social and economic inclusion into Moldovan society.